Engage is Friendly
Not all chat technology was created equal. In fact, Engage is the friendliest version of chat available in the market today. Customers want personable and authentic chat experiences and Engage wrote the book on how to connect in more meaningful ways with web customers. From agent pictures and names to biographical information and more, Engage is the way to put a friendly face on your company.
Engage Is Fast
Engage has been designed to be incredibly easy to use. It doesn't require months or even days of training. You can be up and running in a matter of minutes. And it is friendly to today's mobile workforce. Chat agents can take their Engage chats with them on mobile and tablet devices. In addition, integrating Engage on your website is a snap. Install a single line of code and you're chatting.
Engage Is Flexible
In this always on, always connected world your web-based customers expect immediate attention. Instant chat has become as important of a communication channel as phone or email. Engage is supported by incredibly fast technology working behind a lightning quick content delivery network. It offers you the fastest way to improve your web-based reaction time to customers.
Customers Want to Talk to You
Customers expect your website to be a way they can do more than just contact you. They want to connect. More and more are looking to reach out to you online. If they can't find a simple, personable way to reach your staff, they will continue on to the next website.
Set Your Company Apart with the Only Chat that has Personality
Your visitors want to reach out. Are you putting people in front of them with instant communications? With Engage, you can have your real, live chat representatives represented with rich profiles and directories. This allows your customers to find the person they want to talk with, and engage with them in a much more personable way.
Using Chat with Personality Has Benefits
The revolutionary approach to chat invented by Engage has many benefits for you, and for your customers.
- No waiting in chat queues! Customers see who is online and offline instantaneously. Connect with a real person, now!
- Visitors and customers select the available representative who they have either talked with before, or feels will best meet their preferences. Empower your customers with choice!
- Engage goes beyond legacy text chat by helping build lasting relationships customers will return to over and over.
- Easy customer access from virtually any device to a real person.
- And much more!