There are many ways that Engage can be used in healthcare. From Open Enrollment to consulting of chronic patients, Engage is a more personalized way to connect with web-based clients and patients.
Engage can be used to reduce your costs associated with coverage confirmations between the provider and the insurer (which can be a substantial number of costly, high friction communication exchanges)
Engage can be used by your customer service reps to enhance customer appreciation and enjoyment with coverage thus leading to a defensible quality of service in the post-ACA competitive landscape
Engage can be a competitive differentiator to acquire new customers during Open Enrollment and life event changes.
Engage is a HIPAA-compliant solution. We have worked with Dell SecureWorks to implement stringent policies for protecting data and maintaining security.
In addition, Engage can be good for your business by contributing to improved Patient Satisfaction, Patient Experience and HCAHPS Scores.