How It Works ⚙️

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More than chat — it’s about relationships!

The Engage Live Chat dashboard is an HTML5, browser-based interface that you log into and initiate instant relationships with your web-based visitors anywhere, anytime. You can share your availability (online status), manage real-time conversations in text, track your conversations and monitor performance analytics, helping you maintain continuity in your relationships with visitors, prospects, customers, clients, patients or candidates.

 

Simply Transformative! 🤸‍♂️

Given the difference Engage makes in building online relationships, the platform is remarkably easy to start using and keep using throughout your organization. There’s virtually no set-up, and the few installs required are designed to work seamlessly with technology you already use. Here’s how simple it is:

  • Browser-based dashboard - nothing to install

  • Responsively designed to work on all major browsers and web-connected devices

  • 99.9% uptime

  • Integrates with nearly every website builder and template tool

  • Customize your own Engage widget and install in minutes

  • Data created by Engage, such as your chat logs, can be exported to your preferred CRM system